Infomaniak Mail Review (2026): Swiss Business Email for Less Than Gmail

If you want business email on your own domain, hosted in Europe by a company that doesn’t make money from your data, Infomaniak should be on your shortlist. It’s a Swiss company that builds and runs everything itself, in its own data centres, and its email starts at €1.50 an address a month.

Infomaniak isn’t well known in the UK, but it hosts more than three million email addresses across Europe. I’ve looked at its Mail Service, the kSuite plans that bundle email with files and office apps and the free my kSuite account, using Infomaniak’s own pages. Prices and plan details were checked on 7 November 2026.

At a Glance: Who Infomaniak Mail Is (and Isn’t) For

Who Is Infomaniak?

Infomaniak was founded in Geneva in the early 1990s by Boris Siegenthaler, who is still involved as Chief Strategy Officer. It started as a web host and has grown into one of Europe’s larger independent cloud companies, with more than a million customers and more than 300 staff. It describes itself bluntly: “We are creating an Ethical Cloud. No bullshit.”

What stands out to me is how much it does itself. Infomaniak writes its own software, runs its own data centres and employs all of its staff in Switzerland, in Geneva and Zurich, with no outsourcing, support included. It doesn’t fund its services through advertising or selling data. Its largest shareholder is the Infomaniak Foundation, which exists to protect the company’s independence, and its commitments on privacy and sustainability can’t be changed without the Foundation’s consent.

It also takes the environment seriously. Its data centres run on renewable Swiss electricity, are cooled by outside air and, since 2025, the heat from its new data centres has been used to heat homes. It offsets twice its remaining emissions.

Infomaniak Mail Plans and Pricing in 2026

Infomaniak sells email on its own as Mail Service, or bundled with file storage, office apps, chat and video meetings as kSuite. There’s also a free personal account called my kSuite. Every paid plan includes unlimited mail storage, attachments up to 3 GB, IMAP and SMTP for your usual apps, aliases, forwarding, the email import tool and 30 days of restores.

Euro prices from Infomaniak’s pricing pages on 7 November 2026, excluding VAT. Infomaniak also shows prices in Swiss francs. The half price first year on Business and Enterprise needs an annual commitment; monthly billing costs the same as the full annual price.

One thing UK readers should know: Infomaniak doesn’t price in pounds. You pay in euros or Swiss francs, so check whether your card charges a fee for foreign currency payments.

Which Plan for Which Business?

Solo: one person, one domain

If it’s just you, Mail Service at €1.50 a month (€18 a year) gets you a proper mailbox on your own domain with unlimited storage, IMAP so you can use Apple Mail, Outlook or Thunderbird and Infomaniak’s own phone apps. For 8 cents more, kSuite Standard adds a second address and 50 GB of files, which I think is the better deal.

Small business

For a team of five to fifty, kSuite Standard covers email, shared calendars, a company directory, files, office apps, chat and video meetings. For a ten person business that’s about €190 a year. If you need more storage, Microsoft’s web apps or longer file history, kSuite Business is half price in its first year on an annual plan, but budget for the full price after that.

Larger teams

kSuite Enterprise adds single sign-on and SCIM user provisioning, so staff can sign in with your existing identity system, plus Custom Brand for your own logo, colours and login addresses. It still stops at 300 users per offer, so very large organisations should talk to Infomaniak first.

Moving to Infomaniak

Infomaniak makes moving fairly painless. Its import tool copies your old email, folders and subfolders from any provider that supports IMAP, including Microsoft, without deleting anything from the old account, and it handles duplicates for you. You can import contacts as vCard or CSV files and calendars as ICS files, and set up forwarding from your old address while you switch over.

If you’d rather not do it yourself, Infomaniak offers a free assisted migration: you send a request and its Swiss support team helps move your addresses across. You can also transfer your domain to Infomaniak, which is an ICANN accredited registrar, so your email and domain live in one place. Infomaniak’s setup tools check your SPF, DKIM and DMARC records too, which matters for getting your mail delivered. If you want to understand those first, see my guide to SPF, DKIM and DMARC.

Your Data Stays in Switzerland

This is Infomaniak’s big selling point. Your email is stored in Infomaniak’s own data centres in Switzerland, saved in two of them, with backups and 30 days of restores on paid plans. The data is subject to Swiss law, which Infomaniak says also complies with the GDPR, and there’s no US parent company that could be served with a US data request.

For UK businesses, Switzerland is recognised by both the UK and the EU as giving adequate protection to personal data, so sending data there doesn’t need extra paperwork. If you’re weighing up Switzerland against Germany, I compared the two in Swiss vs German email privacy.

Security and Privacy

Infomaniak says customer data is never resold or used for other purposes, and staff don’t access it without an explicit request from you, even for maintenance, except where fraud is suspected. Incoming and outgoing mail is checked for spam and viruses, and Infomaniak says it blocks more than 99.9% of spam, malware and phishing. Two-step verification is available on paid plans.

For sensitive messages, there’s one-click encryption when you send from the web or phone apps. It works with recipients on any provider and is based on OpenPGP and ECC. Encrypted messages can only be read from your account, in an environment Infomaniak secures. That’s useful, but it’s a per-message choice, not zero-access encryption of your whole mailbox like Proton Mail or Tuta.

The AI assistant

Paid plans include Euria, Infomaniak’s AI assistant, which can write, reply to, correct and translate emails. Infomaniak says Euria is hosted entirely in Switzerland and that messages sent to it are not stored or used for any other purpose. It’s one of the more privacy friendly AI email tools I’ve seen, and you don’t have to use it.

Using Infomaniak Mail Day to Day

You can use Infomaniak’s own webmail, its mobile apps for iPhone and Android, or any IMAP and SMTP app. Calendars and contacts sync to your phone and computer, and an assistant handles the setup on iOS and Android. The interface has light, medium and dark styles, and you can choose how compact it looks.

Large files are easy. You can attach files of up to 3 GB to an email, and Infomaniak’s free SwissTransfer service handles files up to 50 GB. Support is available seven days a week by email, chat and phone, from staff in Switzerland.

kSuite: A Suite to Replace Google and Microsoft

kSuite is where Infomaniak gets interesting for small businesses. On top of Mail, every plan includes:

• kDrive for files, with sync to your computer and phone apps.
• OnlyOffice for editing Word, Excel and PowerPoint files online, with real-time collaboration.
• kChat for team chat, with unlimited message history on paid plans.
• kMeet for video meetings.
• Calendar with meeting rooms and an appointment scheduling assistant.
• SwissTransfer, kPaste for secret messages and Chk for short links and QR codes.

It isn’t Google Workspace or Microsoft 365, and heavy Excel users will notice the difference. For most small teams, though, it covers what they actually use, for a quarter of the price.

Comparative Matrix: Infomaniak vs. the Alternatives

Prices from each provider’s own pages, annual billing, excluding VAT where shown. Infomaniak checked 7 November 2026.

Pros and Cons

Frequently Asked Questions

How much does Infomaniak Mail cost?

Mail Service is €1.50 per address a month. kSuite Standard is €1.58 per user, kSuite Business €6.58 and kSuite Enterprise €12.42, with half price in the first year on Business and Enterprise when you commit annually. VAT is added on top. There’s also a free my kSuite account, but it doesn’t support your own domain.

Can I use my own domain with Infomaniak?

Yes, on any paid plan. You can keep your domain where it is and point it at Infomaniak, or transfer it to Infomaniak so everything is in one place.

Where is my Infomaniak email stored?

In Infomaniak’s own data centres in Switzerland, saved in two of them, with backups. It’s covered by Swiss data protection law.

Can Infomaniak read my email?

Infomaniak says staff don’t access customer data without your explicit request, except in cases of fraud. Mail isn’t end-to-end encrypted by default, so use the one-click encryption for sensitive messages, or choose Proton or Tuta if you need it for everything.

Can I use Outlook or Apple Mail with Infomaniak?

Yes. Infomaniak supports IMAP and SMTP, so Apple Mail, Outlook and Thunderbird all work, and calendars and contacts sync to your phone and computer.

Does Infomaniak use my email to train AI?

Infomaniak says messages processed by its Euria assistant are not stored or used for any other purpose, and Euria runs entirely in Switzerland. Using it is optional.

The Bottom Line

Infomaniak is one of the best value ways to get private business email on your own domain. For €1.50 a month you get unlimited storage, Swiss hosting, IMAP and support seven days a week, from a company that doesn’t make its money from your data and does almost everything itself. kSuite Standard is the plan I’d pick for most people, because for a few cents more it adds files, office apps, chat and video meetings.

It isn’t for everyone. If you need end-to-end encryption on every message, want to pay in pounds or your team can’t live without Excel or Google Docs, look elsewhere. For everyone else, and especially anyone who wants their email out of the US, it’s well worth a look.

Note: this article contains no affiliate links to Infomaniak, and Infomaniak had no say over what I wrote. See my disclaimer. Sources: Infomaniak Mail Service; Mail Service prices; kSuite Pro prices; my kSuite prices; Mail Service ecosystem; Infomaniak: about us; Infomaniak: certifications. Checked 7 November 2026.