StartMail
Personal from $4.99 a month. Based in Netherlands.
Last checked 22 October 2026
How these stars are worked out. Commission never changes a star.
Key facts
- Cheapest plan
- Personal
$4.99 a month - Free plan
- No (7-day trial)
- Storage
- 20 GB
- Your own domain
- ✓ 1
- End-to-end encryption
- Optional (PGP or encrypted storage)
- Company based in
- Netherlands
- Your data is kept in
- Netherlands
- Founded
- 2014
- Free trial
- 7 days free
- Funded by advertising
- No
- Works in any mail app
- ✓ IMAP and SMTP
- Calendar and contacts
- ✓ Yes
- Aliases
- Unlimited throwaway addresses
- Open-source apps
- No
- Sign up without ID
- No
- White label
- No
- Reader offer
- Offer 50% off
Prices differ between sources ($2.50–$6.99)
StartMail email addresses end in @startmail.com.
Not sure what something means? See my email glossary.
Trust score
Still being checked
My Trust score counts only things StartMail controls: reliability, abuse handling, email security, account security, transparency, fair dealing and support. It doesn't change the stars above. I'll show a score once I've had a week of my own checks. So far 2.6 points are confirmed. How it's worked out
Reliability 0 of 1
- Website uptime over 30 daysFrom my hourly checks. 99% or more scores in full, 98% scores 0.75, 97% scores 0.5 and 95% scores 0.25. Needs a week of checks.Not checked yet: 0/1
Abuse and reputation 0.25 of 0.75
- Mail servers kept off blocklists for 30 daysFrom my daily checks of the free blocklists. A listing only counts if I see it on two separate days.Not checked yet: 0/0.5
- Publishes a way to report abuseYes: 0.25/0.25
Email security on its own domain 0.8 of 1
- DMARC set to quarantine (reject scores in full)From my DNS checks of the domain its mail comes from.Partly: 0.2/0.4
- MTA-STS, so mail to it can't be quietly downgradedFrom my DNS checks.Yes: 0.2/0.2
- DNSSEC on its domainFrom my DNS checks.Yes: 0.2/0.2
- Website on HTTPS with HSTSFrom my website checks.Yes: 0.2/0.2
Account security 0.25 of 0.5
- Two-step sign-inYes: 0.25/0.25
- PasskeysNot checked yet: 0/0.25
Transparency 0.5 of 0.75
Fair dealing 0.5 of 0.5
- You can export all your mailYes: 0.25/0.25
- You can cancel online SourceYes: 0.25/0.25
Support 0.25 of 0.5
- A way to reach a person, listed on its website SourceYes: 0.25/0.25
- A public status pageNot checked yet: 0/0.25
Something missing or wrong? Suggest an edit with a link to the provider's own page.
Plans
2 plans
Business
- Paying monthly
- €8.99 a month
- Paying yearly
- €6.99 a month, paid yearly (€83.88)
- Storage
- 30 GB
- Own domains
- Unlimited
- Email addresses
- Unlimited aliases
- Also includes
- iOS and Android apps, shared aliases in group plans, 7-day free trial
Prices as listed when I checked, before any tax. Dollar and euro prices are what the provider charges. Tap a plan to see what's included.
Before you sign up
4 of 7 checked
- Taking your email with you
- Unknown Suggest an edit
- How to cancel
- You can end your account at any time, without giving a reason Their page ↗
- Refunds
- No refund for the rest of the period you've paid for. Signing up also waives the EU 14-day cooling-off period Their page ↗
- Minimum term
- Unknown Suggest an edit
- Price when it renews
- If you don't renew, a six-month quarantine period starts, with a 30-day grace period at the beginning Their page ↗
- After you close your account
- All your email is deleted straight away when you close your account; backups are kept for up to three days and you can't get them back Their page ↗
- Getting help
- Unknown Suggest an edit
Taken from StartMail's own pages. Policies change, so check their page before you pay.
Reviews
Trustpilot 4.0
Trustpilot
4.0 out of 5
From 53 reviews, checked 22 October 2026
Read the reviews on Trustpilot ↗
These are other people's ratings, taken from each site on the date shown. They don't change my stars, which come only from the facts.
From members
No member reviews of StartMail yet. If you've used it, yours could be the first.
Members can review any provider. Join for free or sign in to write one.
Write a review of StartMail
Features
9 of 22 offered, 12 still to check
- Your own domain✓ Yes
- Works in any mail app (IMAP)✓ Yes
- Calendar and contacts✓ Yes
- Open sourceNo
- White label (resell as your own)No
- Two-step sign-in✓ Yes
- PasskeysUnknown Suggest an edit
- PGP encryption✓ Yes
- Password-protected email to anyone✓ Yes
- Catch-all address✓ Yes
- Filters and rules✓ Yes
- Sieve filtersUnknown Suggest an edit
- Auto-reply✓ Yes
- Scheduled sendUnknown Suggest an edit
- Undo sendUnknown Suggest an edit
- Import from another providerUnknown Suggest an edit
- Mobile appsUnknown Suggest an edit
- Desktop appUnknown Suggest an edit
- POP3✓ Yes
- CalDAV and CardDAV syncUnknown Suggest an edit
- JMAPUnknown Suggest an edit
- Tor (onion) addressUnknown Suggest an edit
- Pay with cash or crypto✓ Yes
- Export all your mail✓ Yes
- APIUnknown Suggest an edit
- AI featuresNo
- Single sign-on (SSO)Unknown Suggest an edit
Policies and contacts
3 of 5 found
- Privacy policy
- Unknown Suggest an edit
- Acceptable use policy
- Unknown Suggest an edit
- Terms of service
- startmail.com/terms-of-service
- Report abuse
- abuse@startmail.com
- Contact
- startmail.com/contact
Track record
No known breaches
- Known data breaches
- ✓ None on record for startmail.com
From public sources, last read on 31 October 2026: breaches from Have I Been Pwned (CC BY 4.0), which lists breaches of the provider's own site, not of every account that uses it; incidents as the provider reports them. None of this changes my stars.
Company and servers
Founded, owner, servers, uptime and blocklists
- Founded
- 2014
- Domain first registered
- 2000 (startmail.com)
- Website hosted in
- Netherlands (Routit BV)
Only the website. Where your mail is kept is under Your data is kept in. - Mail servers
- Netherlands (Routit BV)
mx1.startmail.com, mx2.startmail.com, mx3.startmail.com - Mail security records
- SPF soft (~all) · DMARC quarantine · MTA-STS ✓ · TLS reporting ✓ · DANE ✓
- Blocklists
- ✓ Not listed on the 12 lists I check, for 3 of its mail servers
- Name servers run by
- Cloud DNS Ltd
- DNSSEC
- ✓ Signed
- IPv6
- ✓ website and mail servers
- Website certificate
- Let's Encrypt · TLS 1.3
- Home page answered in
- 372 ms · HTTPS with HSTS
My automatic checks last ran on 31 October 2026. Server countries come from their IP addresses (IP geolocation by DB-IP), and big providers often run servers in many countries. Blocklists are the free lists that answer public look-ups.
StartMail home page
Screenshot
News
Latest headlines
- Loading the latest news…
All StartMail news · News by RSS
From StartMail's own blog and social accounts, and from tech and security news sites. I show the headline and its first few lines, and link to the full story where it was published.
Price history
1 price since 22 October 2026
Cheapest plan per month, in pounds. Prices charged in dollars or euros are converted at a rough rate. Every change I find is added here with its date.
- 22 October 2026 $4.99 a month, when I checked
No earlier prices yet. The history starts from my first check.
Similar providers
Suggest an edit
Spotted something wrong, out of date or missing about StartMail? Members can send me a correction, ideally with a link to the provider's own page. I check every one before anything changes.
Facts are checked against StartMail's own pages and dated. Offer links are referral links: I may earn a commission, and it never changes the stars or the order. How I make money