Telstra BigPond
With broadband from Included with broadband. Based in Australia.
Last checked 24 October 2026
No overall score until I confirm the price.
Key facts
- Cheapest plan
- With broadband
Included with broadband - Free plan
- With broadband
- Storage
- Not confirmed
- Your own domain
- No
- End-to-end encryption
- No
- Company based in
- Australia
- Your data is kept in
- Australia
- Founded
- Unknown
- Free trial
- Unknown
- Funded by advertising
- No
- Works in any mail app
- ✓ IMAP and SMTP
- Calendar and contacts
- No
- Aliases
- Yes
- Open-source apps
- No
- Sign up without ID
- No
- White label
- Unknown
- Reader offer
- None
From our records, not yet confirmed: whether people without broadband can keep it, and storage
Telstra BigPond email addresses end in @bigpond.com, @bigpond.net.au, @telstra.com.
Not sure what something means? See my email glossary.
Trust score
Still being checked
My Trust score counts only things Telstra BigPond controls: reliability, abuse handling, email security, account security, transparency, fair dealing and support. It doesn't change the stars above. I'll show a score once I've had a week of my own checks. So far 1.1 points are confirmed. How it's worked out
Reliability 0 of 1
- Website uptime over 30 daysFrom my hourly checks. 99% or more scores in full, 98% scores 0.75, 97% scores 0.5 and 95% scores 0.25. Needs a week of checks.Not checked yet: 0/1
Abuse and reputation 0 of 0.75
- Mail servers kept off blocklists for 30 daysFrom my daily checks of the free blocklists. A listing only counts if I see it on two separate days.Not checked yet: 0/0.5
- Publishes a way to report abuseNot checked yet: 0/0.25
Email security on its own domain 0.6 of 1
- DMARC set to rejectFrom my DNS checks of the domain its mail comes from.Yes: 0.4/0.4
- MTA-STS, so mail to it can't be quietly downgradedFrom my DNS checks.No: 0/0.2
- DNSSEC on its domainFrom my DNS checks.No: 0/0.2
- Website on HTTPS with HSTSFrom my website checks.Yes: 0.2/0.2
Account security 0 of 0.5
- Two-step sign-inNot checked yet: 0/0.25
- PasskeysNot checked yet: 0/0.25
Transparency 0 of 0.75
- A security contact (security.txt or a security page)Not checked yet: 0/0.25
- A transparency report, or a published policy on government requestsNot checked yet: 0/0.25
- A published security audit, or a bug bountyNot checked yet: 0/0.25
Fair dealing 0.25 of 0.5
- You can copy all your mail out with any mail app (IMAP)Yes: 0.25/0.25
- You can cancel onlineNot checked yet: 0/0.25
Support 0.25 of 0.5
- A way to reach a person, listed on its website SourceYes: 0.25/0.25
- A public status pageNot checked yet: 0/0.25
Something missing or wrong? Suggest an edit with a link to the provider's own page.
Before you sign up
Not checked yet
- Taking your email with you
- Unknown Suggest an edit
- How to cancel
- Unknown Suggest an edit
- Refunds
- Unknown Suggest an edit
- Minimum term
- Unknown Suggest an edit
- Price when it renews
- Unknown Suggest an edit
- After you close your account
- Unknown Suggest an edit
- Getting help
- Unknown Suggest an edit
Taken from Telstra BigPond's own pages. Policies change, so check their page before you pay.
Reviews
App Store 4.3
App Store (UK)
4.3 out of 5
From 367 ratings, My Telstra, iPhone app, checked 31 October 2026
See the app on the App Store ↗
These are other people's ratings, taken from each site on the date shown. They don't change my stars, which come only from the facts.
From members
No member reviews of Telstra BigPond yet. If you've used it, yours could be the first.
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Features
Not checked yet
- Your own domainNo
- Works in any mail app (IMAP)✓ Yes
- Calendar and contactsNo
- Open sourceNo
- White label (resell as your own)Unknown Suggest an edit
- Two-step sign-inUnknown Suggest an edit
- PasskeysUnknown Suggest an edit
- PGP encryptionUnknown Suggest an edit
- Password-protected email to anyoneUnknown Suggest an edit
- Catch-all addressUnknown Suggest an edit
- Filters and rulesUnknown Suggest an edit
- Sieve filtersUnknown Suggest an edit
- Auto-replyUnknown Suggest an edit
- Scheduled sendUnknown Suggest an edit
- Undo sendUnknown Suggest an edit
- Import from another providerUnknown Suggest an edit
- Mobile appsUnknown Suggest an edit
- Desktop appUnknown Suggest an edit
- POP3Unknown Suggest an edit
- CalDAV and CardDAV syncUnknown Suggest an edit
- JMAPUnknown Suggest an edit
- Tor (onion) addressUnknown Suggest an edit
- Pay with cash or cryptoUnknown Suggest an edit
- Export all your mailUnknown Suggest an edit
- APIUnknown Suggest an edit
- AI featuresUnknown Suggest an edit
- Single sign-on (SSO)Unknown Suggest an edit
Policies and contacts
1 of 5 found
- Privacy policy
- Unknown Suggest an edit
- Acceptable use policy
- Unknown Suggest an edit
- Terms of service
- Unknown Suggest an edit
- Report abuse
- Unknown Suggest an edit
- Contact
- telstra.com.au/contact-us
Track record
No known breaches
- Known data breaches
- ✓ None on record for bigpond.com
From public sources, last read on 31 October 2026: breaches from Have I Been Pwned (CC BY 4.0), which lists breaches of the provider's own site, not of every account that uses it; incidents as the provider reports them. None of this changes my stars.
Company and servers
Founded, owner, servers, uptime and blocklists
- Founded
- Unknown Suggest an edit
- Domain first registered
- 1996 (bigpond.com)
- Website hosted in
- United States (Amazon.com, Inc.)
Only the website. Where your mail is kept is under Your data is kept in. - Mail servers
- Australia (Telstra Limited)
extmail.bigpond.com - Mail security records
- SPF soft (~all) · DMARC reject · No MTA-STS · No TLS reporting
- Blocklists
- ✓ Not listed on the 12 lists I check, for 2 of its mail servers
- Name servers run by
- Akamai
- DNSSEC
- Not signed
- IPv6
- ✓ website
- Website certificate
- DigiCert Inc · TLS 1.3
- Home page answered in
- 85 ms · HTTPS with HSTS
My automatic checks last ran on 31 October 2026. Server countries come from their IP addresses (IP geolocation by DB-IP), and big providers often run servers in many countries. Blocklists are the free lists that answer public look-ups.
News
Latest headlines
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All Telstra BigPond news · News by RSS
From Telstra BigPond's own blog and social accounts, and from tech and security news sites. I show the headline and its first few lines, and link to the full story where it was published.
Price history
No price yet
I haven't confirmed a price yet.
Sources
1 source
Similar providers
Suggest an edit
Spotted something wrong, out of date or missing about Telstra BigPond? Members can send me a correction, ideally with a link to the provider's own page. I check every one before anything changes.
Facts are checked against Telstra BigPond's own pages and dated. Offer links are referral links: I may earn a commission, and it never changes the stars or the order. How I make money