Switch from Posteo to Runbox: step by step
How to move your mail, contacts and address from Posteo to Runbox without losing anything. Most moves take an evening to set up, then a few weeks of forwarding.
Before you start
- Check where your address lives. If it ends in @posteo.de, it belongs to Posteo and stays there: you'll forward your mail and tell people your new address.
- Check the space you need. See how much mail you have in Posteo, and compare it with Runbox's plans (the cheapest is Mini, $34.95 a year, with 10 GB).
- Read the small print. Runbox's page covers exporting, cancelling and refunds under "Before you sign up".
Open your Runbox account
Sign up on Runbox's website (30 days free, then a 60-day refund), and turn on two-step sign-in straight away. You'll find the link on Runbox's page: Runbox.
Bring your mail across
Copy it with a mail app. Add both accounts to a mail app over IMAP (Thunderbird is free, for Windows, Mac and Linux), then drag your folders from Posteo to Runbox. It's slow for a big mailbox, but it works with almost any provider. Thunderbird ↗
Your old mail stays where it is while it's copied, so nothing is lost if you need to start again.
Move your contacts and calendar
Export your contacts as a .vcf file and each calendar as an .ics file from Posteo, then import them into Runbox. Most providers have both options in their contacts and calendar settings.
Keep your @posteo.de address working
- Forward new mail. Look in Posteo's settings for automatic forwarding, and add your new address.
- Tell people. Send your new address to the people who matter, and add it to your email signature.
- Update your sign-ins. Change the email address on your bank, shopping, social and work accounts. A password manager's list of saved sign-ins is the quickest checklist.
- Keep the old account open for a while. Mail will keep arriving there for months. Sign in now and then so it isn't closed for not being used.
Check everything arrived
- Compare the number of emails in each folder on both sides.
- Send a test email to your new address from another account, and reply to it.
- Check that mail forwarded from Posteo is arriving, and isn't going to spam.
Close Posteo, when you're ready
Wait at least a month, until nothing new arrives there. On a free account you can leave it open with forwarding on instead. Before you close a paid account, download a last copy of your mail.
- Cancelling: Cancel within the month with 14 days' notice.
- Refunds: You pay in advance; if you leave they refund your remaining credit, or donate it to a charity if you prefer.
From Posteo's page: Posteo.
I checked the providers' help pages on 24 October 2026. Menus move, so if a step doesn't match what you see, tell me and I'll update it.
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