Why Email Provider Support Needs a Rethink
A look at how support actually works at email providers, why it often breaks down at scale, and what good support should look like in practice.
Email security explores how email systems protect accounts and messages over time — including encryption models, provider access, breaches, recovery risks, and architectural choices that shape trust and long-term control.
A look at how support actually works at email providers, why it often breaks down at scale, and what good support should look like in practice.
The address you see in an email isn’t always the one that actually sent it. Behind every message are multiple “from” identities — each with a different technical role. Understanding them explains spam checks, bounces, and why email authentication exists at all.
Secure email is used everywhere, but it rarely means the same thing twice. From basic TLS protection to systems where even the provider can’t read your messages, this guide explains what real email security actually involves — and where marketing often blurs the line.
Most people reuse passwords without realising the risk. One breach can unlock dozens of accounts. Here’s how password managers, email aliases, and backup codes close that gap.
Data breaches don’t just leak passwords — they expose email addresses that quietly tie together your digital life. Here’s how Have I Been Pwned helps you understand the risk.
Spam didn’t disappear — it was pushed out of sight. Reputation systems like Spamhaus reshaped email abuse at internet scale, trading noisy volume for quieter, more dangerous attacks. This is the infrastructure that keeps email usable — and the compromises it relies on.
Spam hasn’t disappeared — it has adapted. From mass junk to quiet impersonation, modern spam blends into routine digital life.
Zero-access architecture changes who can read your email by design. This piece explains what it really means, how it differs from standard encryption, and why the trade-offs matter long term.