Paul O'Brieneverything email Subscribe

Email provider news

The latest about 230 email providers, from their own blogs and social accounts and from the tech and security press.

14 headlines found

  1. A Strategic Guide to Microsoft 365 Licenses: What’s Right For Your Business?

    Stop wasting budget on unused shelfware. Learn how to optimize your Microsoft 365 subscription plans and enterprise pricing to fuel sustainable B2B growth. The post A Strategic Guide to Microsoft 365 Licenses: What’s Right For Your Business? first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  2. What Is Omnichannel Contact Center Software?

    Discover how omnichannel contact center software works and why it’s the new standard for seamless customer interaction management. The post What Is Omnichannel Contact Center Software? first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  3. How to Enable and Use Send on Behalf Permissions in Outlook: Email Delegation & You

    Master your Outlook delegation with this short guide. Learn how to set up and use 'send on behalf' permissions to streamline communication and save time. The post How to Enable and Use Send on Behalf Permissions in Outlook: Email Delegation & You first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  4. What Is Hosted PBX? How It Compares to On-Premises PBX

    Discover why high-growth brands are switching to cloud PBX. Compare hosted vs. on-premises phone systems for scalability, remote work, and costs. The post What Is Hosted PBX? How It Compares to On-Premises PBX first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  5. What Is an AI Call Center? How It Works and Why It Matters

    Discover how AI-first call centers work, and why high-growth customer support teams are using generative AI and automation to eliminate hold times and improve customer service. The post What Is an AI Call Center? How It Works and Why It Matters first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  6. What is eDiscovery Software?

    Discover how modern electronic discovery software works, and why more and more law firms are using it to streamline discovery and data management. The post What is eDiscovery Software? first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  7. AI Tools for Small Business: The Complete 2026 Guide

    Discover the best AI tools for small business in 2026. Learn how to boost productivity, reduce costs, and improve customer experience. The post AI Tools for Small Business: The Complete 2026 Guide first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  8. AI Compliance Risks in Business Communications: What to Watch For

    Learn to navigate AI compliance risks in business communications and how to build a robust AI acceptable use policy to protect your company (and clients) The post AI Compliance Risks in Business Communications: What to Watch For first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  9. White Label Email Hosting: A Guide for MSPs

    Boost your MSP recurring revenue with white label email hosting. Learn how to own the client relationship and scale your business with reseller email programs. The post White Label Email Hosting: A Guide for MSPs first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  10. Restaurant Phone Systems: Handling High Call Volume During Rush

    Stop losing revenue during the dinner rush. Learn how to choose the best restaurant phone system to manage high call volume and capture every customer order. The post Restaurant Phone Systems: Handling High Call Volume During Rush first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  11. Best Contact Center Solutions in 2026: Top CCaaS Platforms Compared

    Comparing the best contact center solutions in 2026? See how Intermedia's CCaaS platform stacks up against Nextiva, Dialpad, 8x8, Zoom, GoTo Connect, Talkdesk, RingCentral, and Microsoft Dynamics 365. The post Best Contact Center Solutions in 2026: Top CCaaS Platforms Compared first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  12. The Next Communications Shift: Are Service Providers Ready To Capitalize?

    Why service providers should rethink where they invest, what they own, and how they create lasting customer value. The post The Next Communications Shift: Are Service Providers Ready To Capitalize? first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  13. The Complete Guide to VoIP Migration: Cost, Timeline, and What to Expect

    Planning a VoIP migration? See what it costs, how long it takes, and how to move from a legacy phone system to Intermedia Unite with no downtime. The post The Complete Guide to VoIP Migration: Cost, Timeline, and What to Expect first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange
  14. Ambient AI Scribes in Healthcare: Dragon Copilot Explained

    Ambient AI scribes like Microsoft Dragon Copilot are changing how clinicians document care. See how the technology works, what's driving adoption, and what practices should know. The post Ambient AI Scribes in Healthcare: Dragon Copilot Explained first appeared on Intermedia.

    Intermedia Exchange · · Intermedia Exchange

Get new posts and become a member

You're subscribing to Paul O'Brien - Insights, my newsletter. When I publish a new review, guide or explainer, it comes straight to your inbox. It's free, and you also become a member.

See everything members get

I'll send one email first so you can confirm it's you. Already subscribed? Sign in to manage your details