I have been sending out newsletters for something like fifteen years and so I think I know it when I see exemplary service in a newsletter provider. Aweber were rude and arrogant insisting that my internet less savvy clients should be comply with their rigid structures or they weren’t worth being my clients – and icontact were just purely behind the times and rigid in the same kind of ways.
Responses often took time and mostly didn’t provide the solution I was looking for, leaving me frustrated and unsatisfied and often very angry. When I started using PWOB I was astounded by the level of service I received from Paul which was speedy and provided immediate solutions to the problems I was encountering.
The interface were modern and user friendly with attractive forms that looked good on my wordpress website – and incredibly good value unlike the US based systems. Also I could add clients who were coming to me offline and who had attended my events and this being a British company made a lot of difference to me because the whole service was aimed at a British ways of communicating and doing business. I was sending out professional looking newsletters. I would highly recommend Paul’s service.