Privacy Notice

PWOB Ltd – Privacy Notice

This Privacy Notice provides details of the Personal Information we collect from you, what we do with it, how you might access it and who it might be shared with.

What Personal Information do we collect?

Personal Information, such as the following is necessary to fulfill the requirements of the business relationship which may exist between us.

Where Personal Information is collected directly from you it may contain:

  • Confidential Correspondence
  • Email, Social Networks
  • Online Identifiers
  • Telephone contact details

We do not collect or use special categories of Personal Information unless we are legally obliged to. These special categories include, for example, trade union membership, racial origin, genetic and biometric data. Where we collect the Personal Information of a child we always obtain the consent of a parent or legal guardian.

We collect the following Special Categories

  • Genetic data

How we collect Personal Information

Where we collect your Personal Information directly from you we do this in ways including:

  • Through your access and use of our websites
  • Through participation in our promotions, competitions or loyalty programs
  • During conversations between you and our employees; and
  • When you complete an application or purchase order

We may also collect your Personal Information from third parties but will inform you should we do so.

Who might we share Personal Information with?

To maintain and improve our services, your Personal Information may need to be shared with or disclosed to other similar service providers or, in some cases, public authorities.

Where your Personal Information is collected directly from you we may share your information with:

  • Employees
  • Professional Advisors and Consultants

In the course of our business relationship, where necessary, we will always seek your consent before sharing your Personal Information. We may also be mandated to disclose your Personal Information in response to requests from a court, police services or other Regulatory bodies. Where feasible, we will consult with you prior to making such disclosure and, in order to protect your privacy, we will ensure that we will disclose only the minimum amount of your information necessary for the required purpose.

What do we do with Personal Information?

Detailed below you will find how we may use your Personal Information

Where Personal Information is collected directly from you, we may use it to:

  • Communicate e.g. by email, sms or telephone
  • Personalise and customise the online experience
  • Perform administration, marketing, including direct marketing, promotions, planning, product development and quality control
  • Provide access to protected areas of our websites
  • Provide products and services

How do we look after Personal Information?

We limit the amount of Personal Information collected only to what is fit for the purpose of our business relationship. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain Personal Information only for as long as is necessary to fulfil the requirements of business relationships, respond to requests from individuals, or longer, if required by law. If we retain your Personal Information for historical or statistical purposes we ensure that the Personal Information cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your Personal Information.

How can you access your information?

Under the General Data Protection Regulation, you have the right to request access to any of your Personal Information we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.

If you would like to make a request to see what Personal Information of yours we might hold, you may make a request from our company website or here.

In addition to your right to request, correct, erase or restrict our usage of your Personal Information, you also have the right to request that we port or transfer your Personal Information to a different service provider or to yourself, if you so wish.

Where it may have been necessary to get your consent to use your Personal Information, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your Personal Information without affecting the lawfulness of processing based on consent before your withdrawal.

You have the right to lodge a complaint with any Supervisory Authority. See our Supervisory Authority contact details below

Who we are and how you may contact us

PWOB Ltd
Suite 114, Divo House
29 Belmont Road, Uxbridge, Middlesex
UB8 1QS
United Kingdom
01895604444
Telephone: 01895604444

paul@pwob.ltd.uk

Data Protection Officer

Paul O’Brien
paul@pwob.ltd.uk
Telephone: 01895604444

Supervisory Authority

United Kingdom
Water Lane, Wycliffe House
Wilmslow – Cheshire SK9 5AF
international.team@ico.org.uk
+44 1625 545 745
http://www.ico.org.uk