Common Google G Suite Misconceptions

Google G Suite

Google G Suite is a set of Powerful Online Office Tools powered by Google with pricing starting from £3.30 per user per month.

Available G Suite Modules

Gmail Calendar Google+ Hangouts Meet
Docs Sheets Forms Slides
Sites Drive Cloud Search Admin
Vault Mobile G Suite Training

G Suite is fast becoming a real contender to the Microsoft’s Office 365 market, but still many people are lost in the Microsoft bubble. Worried that a move away from Office could be a risky one or that G Suite can’t offer the same corporate grade solution or support. There are some misconceptions about Google G Suite which I wanted to clear up.

Common Misconceptions

1 – “G Suite is only suitable for one man bands or small companies”

small businessUntrue, some Major UK companies have taken the jump and moved over to G Suite recently, these include Ocado, Spotify, Rentokil Initial, Veolia and ASICS…

2 – “We don’t want to send our business emails with Google or Gmail branding included

G Suite allows you to manage multiple domains within your Gmail account. People receiving emails from you won’t see any @gmail or other Google branding within the emails. All emails are sent from you@yourdomain.com

email

3 – “G Suite don’t offer real business support, they direct people to community run forums”

Also untrue, all paid G Suite accounts come with email, live chat and telephone support. Google work 24/7 and reply normally within an hour or two. As the administrator of your G Suite account you will also be provided with a whole host of resources to help manage your users. G Suite offers a 99.9% Service Level Agreement (SLA) for covered services, see https://gsuite.google.com/intl/en-GB/terms/sla.html

4 – “My business is regulated and I need to show I am compliant, G Suite doesn’t offer such a service does it?”

My guess is you haven’t heard of Google Vault?

google vaultVault if an archiving and eDiscovery Suite that lets you Manage, retain, search and export your organisation’s email and on-the-record chats. More details can be found here

5 – “We have to login to Gmail to manage our email, our users are all used to Microsoft Outlook”

Gmail.com is the web client that allows you and your company’s users manage their email via a browser. But you can still use local email clients like Outlook, Mac Mail and Thunderbird. There are also mobile apps for Apple iPhone and Android devices.

6 – “I’ll need to still keep Microsoft Word, Excel and Powerpoint as G Suite isn’t compatible with Microsoft?”

We’ve found that many of our customers are able to eliminate their existing productivity suites and rely exclusively on G Suite to create different kinds of files, including text compatabilitydocuments, spreadsheets and presentations. G Suite is also compatible with files made in other programs, such as Microsoft Office.

7 – “Moving to G Suite will mean losing all my existing email communication, contacts and calendar data”

There are a few options, small migrations can be accomplished by using the G Suite Migration for Microsoft Outlook® https://tools.google.com/dlpage/outlookmigration or one of the methods listed on G Suite’s Simple import of mail, contacts, and calendars page https://support.google.com/a/answer/6364709

For Exchange there is the G Suite Migration for Microsoft® Exchange tool https://tools.google.com/dlpage/exchangemigration as other options for larger imports.See https://support.google.com/a/answer/6251069Available Migrations:

  • Microsoft Exchange 2003, 2007, and 2010
  • Microsoft Exchange 2013
  • Office 365™
  • IMAP servers such as Novell Groupwise®, Courier, Dovecot, and Zimbra
  • ISPs that support IMAP, such as GoDaddy®
  • Other G Suite or Gmail accounts
  • Personal storage table (PST) folders

8 – “Gmail doesn’t use folders or shared folders but labels, this sounds all very complicated”

In Gmail you can organize your emails by setting up labels. Labels work like folders, but you can add more than one label to a message. Labels help you find emails quickly and stay organised, you can also setup rules to automatically apply labels to incoming emails.

You can signup for a Google G Suite trial here and if you are interested in moving to G Suite then give me a shout and i’ll email you a discount code to enable you to receive 20% off your first years subscription charges.

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Written by Paul O'Brien

Based in West London, Paul O’Brien has worked within the email, SMS and Virtual Call Management industry for close to 20 years. PWOB Ltd is the company Paul runs and owns, with it’s name being his initials.

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